I don't think they cared, because I told them what happened. (I don't even recall seeing the note about reloads) The funny thing is on one of the rifles I had shot nothing but factory ammo. I was shooting Black Hills when it broke. RRA did ask me to send them a couple of fired cases, which I did. But I never heard back from them about the cases. To give you a bit of history on the BHO issue, I've actually broken 3 of them. The first time it happened on my 16" mid-length. I used a suppressor a lot on it, and thought that maybe the suppressor caused a pressure build up. But RRA, didn't think much of it and just sent me a new BHO rod. It was easy to replace and I never had any more issues with it. The second time happened on my 26" Varmint. It was a very bad break, as it shoved the top piece of the BHO up into the chamber and buggered it up badly. RRA ended up replacing the whole rifle. The third time was on the newly replaced 26" Varmint. This one also shoved the top piece of the BHO up into the chamber, but RRA just replaced the BHO rod and polished up the chamber. I asked them if they thought it was something that I was doing, but they did not think so. So far, I've shot a few hundred rounds through the fixed Varmint model and haven't had any issues. It has the most accurate .308 AR type rifle that I've shot to date. A DPMS that I use to have came close to matching the accuracy, but it had major problems with reliability.