So yesterday I called the good ol' JD Machine number to check on my barrel that i dropped off 3 weeks ago to be cut down and have a KX3 pin and welded making a true 16" barrel. WELL.....after 10 minutes on hold I began to get worried that something was wrong. Once the person on the other end got back to me he said "Sorry the new guy put your barrel in a box and stuck it in the back and no one knew about it, give us another 2 to 3 weeks for us to get more barrels in and we will get right on your" UHM nope wasnt going to take that laying down, so I told them "After being at your shop for 3 weeks already and because of your mistake on your end, I the customer now have to wait longer to complete my build that is what you are telling me?" After that the man said he would give me a call back eiether that same day or the next, with what he could do for me. Ok fine I'll give this a shot. Well no phone call and its close to end of business day the next day before the weekend. I call back and get an answer "Yea man your barrel is cut but you are going to have to bring in the barrel nut before we pin and weld" I told the that was fine and that once I bring in the barrel nut how long the pin and weld process will take. He told me about an additional 2 to 3 weeks. I pretty much poop myself and yelled "for a pin and weld the turn around time is 2 to 3 weeks? What the hell is wrong with this picture?" All he had to say in return was "the pin and weld is very quick, its when we get around to doing your barrel we might take the time to do it in 2 to 3 weeks." "Sir so after you guys forgetting about my barrel which would have never even been seen or started unless I, the customer called to check the status of it, and making 2 extra trips that I shouldnt have to do, and the money I've spent so far in JD parts and labor, not counting the numerous people ive sent to yoru shop and recommended you guys to them, you wont even push my barrel that should have been finished a week ago according to the paperwork, you wont even push that through to get it quicker to me?" And all I got back was "Nope". So now I will wait who knows how long to have my barrel finished which is delaying of course my AR-10 build. This is the last project I will allow JD to have and never again will recommend their products, simply for thier customer service for how long it took me to get my large logo upper from them and now this. Cant put my name behind them anymore, needless to say my hard earned cash.