Armed Eye Doc Posted July 10, 2017 Report Share Posted July 10, 2017 20 hours ago, Malig8r said: Did you receive the apology email from S&W? We're sorry it's taking so long to send out the checks yada yada... I ended up calling them when I received a letter dated May 31st but postmarked June 26th stating I had entered an invalid serial number. S&W transferred me to MPS (company handling the rebate) and it went to voicemail stating they would callback next business day. Ended up going back to S&W website to "chat" with a customer service agent, explained situation and said that I had purchased 3 firearms and was curious as to which one was invalid...expressed my disillusionment with entire process and she provided a different direct phone number and offered to stay on line as I called. In the end, they apologized, stated that two of the checks had already been mailed out and the third would be mailed out shortly now that the "issue had been resolved." I purchased these pistols the first week of April so in the end it will have taken closer to 16 weeks. But hey, "The checks in the mail" I have not got an email from them yet. I will look into it tomorrow. As I said would happen, I forgot how long it has been. Quote Link to comment Share on other sites More sharing options...
mineralman55 Posted July 10, 2017 Author Report Share Posted July 10, 2017 Yeah, I got an apology from S&W for taking so long. It will get here. Quote Link to comment Share on other sites More sharing options...
Malig8r Posted July 11, 2017 Report Share Posted July 11, 2017 Let me know if you get a direct phone number or the one that takes you to voicemail...I can provide the direct line in a PM if you like. Quote Link to comment Share on other sites More sharing options...
Armed Eye Doc Posted July 24, 2017 Report Share Posted July 24, 2017 Got a check in the mail today. Quote Link to comment Share on other sites More sharing options...
mineralman55 Posted July 25, 2017 Author Report Share Posted July 25, 2017 So did I!!! Woohoo, $75 bucks! Quote Link to comment Share on other sites More sharing options...
Malig8r Posted August 8, 2017 Report Share Posted August 8, 2017 Whoops, sorry fellas...I meant to post that I received two of my checks as well. Got mine on July 28th. Still waiting on the last one to arrive. Was a nice surprise to open the mailbox and see them in there Quote Link to comment Share on other sites More sharing options...
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