Battle Arms Dev Posted June 20, 2011 Report Share Posted June 20, 2011 (edited) As a policy, owners of our selectors have the option to exchange their levers for something that may work better for them, irrespective of place of purchase. Over the years we've had hundreds of levers that were not returned because folks either forgot, or decided to keep them (I received emails from them stating they decided to keep them even though they knew they were supposed to return them). Unfortunately, the free lever exchange program ran its course. The cost of exchanging the lever covers shipping and a bit of our cost, we're not making money by exchanging levers with customers, we're not even breaking even lol. Edited February 14, 2014 by Battle Arms Dev Quote Link to comment Share on other sites More sharing options...
moagm316 Posted December 1, 2011 Report Share Posted December 1, 2011 If I could I would like to get a hybrid lever. What email address do I send the request to? Quote Link to comment Share on other sites More sharing options...
Battle Arms Dev Posted December 1, 2011 Author Report Share Posted December 1, 2011 Please send shipping info to roger@battlearmsdevelopment.comThank you :D Quote Link to comment Share on other sites More sharing options...
RayGun19 Posted January 10, 2012 Report Share Posted January 10, 2012 Another reason to buy from these guys. Customer service like no other (well, maybe Armalite ;D ) Quote Link to comment Share on other sites More sharing options...
skeeter Posted April 21, 2012 Report Share Posted April 21, 2012 This is great, I would like to exchange one of my standard levers for one of those crank style levers. So your saying there's no additional cost to do that? Quote Link to comment Share on other sites More sharing options...
Robocop1051 Posted April 21, 2012 Report Share Posted April 21, 2012 The crank is a $6 upgrade when purchased from their website. You should be willing to at least cover the cost of the upgrade. Quote Link to comment Share on other sites More sharing options...
skeeter Posted April 21, 2012 Report Share Posted April 21, 2012 Sounds good to me! Quote Link to comment Share on other sites More sharing options...
Battle Arms Dev Posted April 22, 2012 Author Report Share Posted April 22, 2012 skeeter, if you haven't already done so, please email me re: lever exchange so we can get the lever to you, thank you :) Quote Link to comment Share on other sites More sharing options...
skeeter Posted April 22, 2012 Report Share Posted April 22, 2012 Already exchanged emails. I can't say that I have ever had a company respond to an email within a few minutes, until now. Fantastic customer service! <thumbsup>Thank you very much! Quote Link to comment Share on other sites More sharing options...
Battle Arms Dev Posted April 23, 2012 Author Report Share Posted April 23, 2012 Thanks skeeter :D Quote Link to comment Share on other sites More sharing options...
skeeter Posted April 23, 2012 Report Share Posted April 23, 2012 Crank received! Talk about fast service. 8)Now to finish up the new build. ;) Quote Link to comment Share on other sites More sharing options...
Battle Arms Dev Posted April 24, 2012 Author Report Share Posted April 24, 2012 Please post pics <thumbsup> Quote Link to comment Share on other sites More sharing options...
skeeter Posted April 24, 2012 Report Share Posted April 24, 2012 Here are a couple quick pics, more later.[img width=810 height=607]http://i257.photobucket.com/albums/hh225/Polaris624/IMG_0269.jpg Quote Link to comment Share on other sites More sharing options...
Battle Arms Dev Posted April 24, 2012 Author Report Share Posted April 24, 2012 Thanks skeeter :D Quote Link to comment Share on other sites More sharing options...
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