Yea that's the problem elftmann, I called them out on Instagram his excuse was they were slammed. the problem with that is I tried getting ahold of them last spring, and I called them out about a month back. Farkle had the same issue with them. I won't be purchasing any of their products anymore.
If your in social media call them out on one of their public posts they got back to me in a week or so
"I just saw your comment on video... if you are having reset issues turn adjustment screw clockwise until trigger resets. customer service number is 602-773-9159"