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When good projects go bad.


imschur

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It used to be their were overlays where the trades would hash out conflicts in elevation and location.Now it's a Cad drawing.Problem is no ones comes to the site to verify elevations and locations.No one seems to know how to read a ventilaion drawing.Precut pieces are sent out and it's a klusterfuk,again.

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  • 4 weeks later...

So nobody listened. The boss and the business owner paid the ransom to get the project completed to the level of what what we had already paid for. Today we get an email the software guys wants an additional 13 hours labor. This will be the 3rd time asking for more money for the same thing. To date we have spent $37k  and have almost nothing to show for it. The figure does not include the upgrades to our ERP system that were required but not really. We have a prepaid support account. They bill us for every email. Typically $85

 

The insanity aside from us continuing to pay is the total disregard the dude has for his own written proposals.

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I

Spent 40 years in corporate America. During that time I witnessed a degradation in the last 15 years of the decision making processes for projects across the spectrum. Whether they were software, construction, product launches, whatever. Inevitably it was tied to a complete disconnect between the people who actually did their jobs and successfully operated an organization, the Upper managers who usually didn't know the business as well as they thought they did, and the vendors or consultants who were the fair haired children of the above managers, yet did not have the hands on knowledge of the corporations own employees. Recommendations would be made, plans were drawn with orders for employees to slavishly follow or else, and the next year new plans would be instituted to try to fix the problems of the previous ones. The solution to these issues was invariably the same: Listen to your good employees, take and institute their recommendations, and acknowledge their importance to your success. Perform due diligence on vendors and consultants, and take it for what it is: Outside advice that is not necessarily the gospel truth. If I had two different recommendations, one from vendors/consultants, and the other from my employees, I would place far greater weight on the employees recommendations.

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