It wasn't so much that they took a shiit, it was the customer service afterwards. When I sent them back one side was still working fine. They contacted me and told me both sides were out and would have to be replaced! I blew up on them and told them there was nothing wrong with one side when I sent them. I told them to box them up and send them back. They then put a 'supervisor' on the line and he offered me a discount on a lower level set than what I had. I took the discount and went with the lower level set. I've had issues with the electronics cutting in and out with them the whole time I've had them! Their product sucks and is WAY overpriced and their customer service sucks even more! I would not recommend them to anyone!
Well, wait, there is one guy I would! He is an obnoxious little bastard that thinks he's an authority on whatever we talk about at our pistol matches. He's also an attorney! Yup, he should definitely get himself a set of Pro Ears!