I am locking this thread, it has gone to shit.
O.P.- In the future, please try to refrain from bad mouthing a manufacturer supporting this site, they have a good reputation here, and who knows who answered the phone that day. Also, if you do not get your answer, you may post another thread, but I request it stays on course. I will monitor it personally.
Others: this one got away, fast. Keep it in pm's, keep off the boards, and maybe things can be cleared up easier one on one.
Thanks