Unfortunately to protect and serve, you also protect and serve the crazy ones...even when they wish to harm themselves. At the end of the day it’s better you go home than him, but when possible it’s great to try and help. Those guys did everything they could for it to not end that way. They probably waited too long to grant that guy his wish - but they didn’t want it to end like that. That guy was done and that decision was made...he was not taking any other options.